Shipping Policy

Last Updated: February 2026

At Ella The Label Charleston, we aim to provide a transparent and reliable shipping experience. Below are the terms and conditions that constitute our Shipping Policy.

Shipping Scope We currently ship exclusively to addresses within the United States. We do not offer international shipping at this time.

Shipping Costs

• Standard Shipping: $0.00 (Free for all orders, no minimum purchase required).

Transit, Handling & Order Cut-off Time

• Order Handling Time: 1–2 business days (Monday – Friday).

• Transit Time: 4–8 business days (Monday – Friday).

• Order Cut-off Time: 17:00 EST (Monday – Friday). Orders placed after this time will begin processing the following business day.

Delivery Terms We use reliable carriers (USPS, FedEx, or UPS) to deliver our products. While we strive to meet the estimated delivery windows, transit times are subject to carrier delays.

Tracking Once your order has shipped, you will receive an email notification containing a tracking number. You can monitor your shipment via the carrier’s website.

Business Address: 1201-1699 Maple Leaf Ct Charleston, SC 29414, USA
Email: support@ellathelabel-charleston.com
Business Days: Monday to Friday: 08:00–17:00 EST